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Wondering how to file a CPS complaint in Washington?

You can file directly with the Office of the Family and Children’s Ombuds. See Q&A below for more detailed information. 

  • There is an ombudsman office that may be able to help
  • Spanish resources available.
Preparation
Are there any steps that must be taken prior to filing a grievance?

Although encouraged, participants are not required to exhaust other procedures before submitting a complaint to the Office of the Family and Children's Ombuds.

Submission
How and where to file the grievance?

File a complaint online with Office of the Family and Children’s Ombuds. For assistance call: 206-439-3870. You can also mail a complaint to: 
The Office of the Family and Children’s Ombuds 
6840 Fort Dent Way, Suite 125 
Tukwila, WA 98188

Follow Up
What to expect after filing and how to track the progress of your grievance?

Ombuds will initiate an investigation

Contacts

State Ombudsman Office

 Office of the Family and Children’s Ombuds.
6840 Fort Dent Way, Suite 125
Mail Stop TT-99
Tukwila, WA 98188
Toll free phone: 1-800-571-7321
Phone: 206-439-3870

 

State Child Welfare Director

Tana Senn
Secretary of Department of Children, Youth, and Familie

 

Helpful Links

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