Wondering how to file a CPS complaint in South Carolina?
Start by talking to your caseworker. If the issue isn’t resolved, speak to their supervisor, then to the county director. See Q&A below for more detailed information.
- There is an ombudsman office that may be able to help
- Spanish language access resources are available.
Are there any steps that must be taken prior to filing a grievance?
First, talk to your caseworker, then the supervisor, and finally, if questions or problems are not resolved, speak with the county director.
How and where to file the grievance?
Fill Out the Online Complaint Form
To submit or seek assistance contact:
South Carolina Office of Child Advocate
info@childadvocate.sc.gov.
Call 1-800-206-1957
If no one is available to answer, please leave a message, and your call will be returned within one business day.
Contacts
State Ombudsman Office
P.O. Box 8206
Columbia, SC 29202-8206
info@scdhhs.gov
(888) 549-0820
State Child Welfare Director
Michael Leach
State Director
S.C. Department of Social Services
P.O. Box 1520
Columbia, S. Carolina 29202-1520
P: (803) 898-0585
F: (803) 898-7277
Helpful Links
- State Coalition
South Carolina Coalitoin Against Domestic Violence and Sexual Assault
- Spanish Information
- Proceedings for Discrimination Complaints - State Level
- Procedures for Discrimination Complaint Related to Disability Rights - State Level