Wondering how to file a CPS complaint in New Mexico?
There is no formal complaint process, but you can try speaking with your caseworker or case manager first. See Q&A below for more detailed information.
- Spanish language access resources are available.
How and where to file the grievance?
No formal grievance process instead:
- Speak with case worker or case manager if you are comfortable
- Contact:
Teresa Casados
New Mexico Department of Children, Youth and Families
Secretary Designate
Teresa.Casados@cyfd.nm.gov
(505) 690-3738
Contacts
State Child Welfare Director
Teresa Casados
New Mexico Department of Children, Youth and Families
Secretary Designate Teresa.Casados@cyfd.nm.gov
(505) 690-3738
Valerie Sandoval
New Mexico Department of Children, Youth and Families
Protective Services and Juvenile Justice Deputy Secretary Valerie.Sandoval@cyfd.nm.gov
(505) 309-1108
PO Drawer 5160
Santa Fe New Mexico87502-5160
Helpful Links
- State Coalition
- Spanish Information
- Proceedings for Discrimination Complaints - State Level
Complaints about discrimination or harrassment can be brought to the Office of Constitutent Affairs
Email: CYFD.ConstituentAffairs@cyfd.nm.gov
Phone: 505-681-2486. - Procedures for Discrimination Complaint Related to Disability Rights - State Level
Complaints about discrimination or harrassment can be brought to the Office of Constitutent Affairs
Email: CYFD.ConstituentAffairs@cyfd.nm.gov
Phone: 505-681-2486.